We’re working on a new chapter for the Romika brand – updated styles, modern comfort, and a fresh look.
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Need some help?
Need to make a return?
If you need to return an item from a previous Romika order, you can start your return using our returns portal here: Returns Portal.
Can I make an exchange?
At this time, exchanges are not available. If your order qualifies, you may return your item through the returns portal and receive a refund according to our return policy. Returns Portal
When will I get my order?
Orders placed before the site change are still being processed and delivered as normal. Delivery timing depends on your original order details and shipping method.
Can I place a new order right now?
No. The Romika website is currently not accepting new orders while we work on the next chapter of the brand
Can I still contact customer support?
Yes. Customer support is still available to help with questions related to past orders, returns, or delivery issues. hello@romikausa.com
Why is the Romika site changing?
We are taking time to refresh the Romika brand, including updates to our products and overall experience. This pause allows us to do that thoughtfully.
When will Romika be back?
We are planning to relaunch in the future, but we do not have a specific date to share yet. You can sign up on this page to be notified when Romika returns.